Oral Surgery-Exec is not only designed for oral surgeons, but it is supported accordingly. Technical Support is staffed by IT professionals who possess a deep understanding of the software, but also of the unique IT environment of an OMS practice. Callers speak with a live person who has a firm grasp of the systems, processes, and even the culture of an OMS practice.

A seasoned trainer sets up each new Oral Surgery-Exec practice and invests the necessary time on-site to get the practice up and running. It’s a level of personal attention, experience and understanding of an OMS practice that makes it possible to get new practices fully functioning in just 2.5 days on average.

Software is only as good as its support. And every year, Oral Surgery-Exec clients cite the support they receive as a critical factor in their ongoing user satisfaction. Oral Surgery-Exec users are exceptionally content with their software and routinely share this fact with their colleagues. In fact, the single greatest source of Oral Surgery-Exec’s growth each year is word of mouth. Similar to the referrals that OMS practices rely on themselves, these unpaid referrals reflect extraordinary levels of satisfaction and goodwill among the practices we serve.

Technical Support inquiries are not just questions that need to be answered. It’s feedback from the real world and, consequently, opportunities to learn ways Oral Surgery-Exec can be made better. This is one of the ways we improve future releases of Oral Surgery-Exec. Ultimately, this user input is critical to improving the functionality of Oral Surgery-Exec, year after year.